Privacy Policy

Last Updated: September 7, 2026

RDR Service Experts respects your privacy and is committed to protecting the information you provide when contacting us or requesting our doorstep appliance services.

This Privacy Policy explains what information we may collect, how we may use it and how we protect it.

Information We May Collect

When you contact RDR Service Experts through our website, phone, WhatsApp or email, we may receive information such as:

• Name
• Phone number
• Email address
• Service location
• Appliance type
• Appliance brand or model
• Details about the appliance issue
• Other information you voluntarily provide while requesting a service

Please do not provide passwords, payment card details or other sensitive information through our website contact forms.

How We Use Your Information

We may use the information you provide to:

• Respond to your service enquiry
• Confirm service availability in your location
• Understand your appliance service requirement
• Arrange a doorstep service visit where applicable
• Communicate with you about your service request
• Provide information related to our services
• Improve our customer service and website

We do not use your information for purposes unrelated to your enquiry unless permitted or required by applicable law.

Information Sharing

We do not sell or rent your personal information to third parties.

We may share relevant information when reasonably necessary to respond to your service request, arrange a technician visit, provide the requested service, operate our website or comply with legal requirements.

Phone, WhatsApp and Email

If you contact us by phone, WhatsApp or email, the information you provide may be used to respond to your enquiry and manage your service request.

Cookies and Website Data

Our website may use cookies or similar technologies to support website functionality, understand website usage and improve the user experience.

If third-party services such as analytics or advertising tools are used on our website, those services may collect information according to their own privacy policies.

Data Security

We take reasonable steps to protect the information provided to us from unauthorized access, misuse or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Data Retention

We may retain information for as long as reasonably necessary to handle service enquiries, provide services, maintain business records, resolve disputes or comply with applicable legal requirements.

Third-Party Websites

Our website may contain links or integrations to third-party services. We are not responsible for the privacy practices or content of external websites.

We recommend reviewing the privacy policies of third-party websites before providing them with personal information.

Children’s Privacy

Our services are not specifically directed toward children. We do not knowingly request personal information from children through our website.

Your Privacy Choices

You may contact us if you have questions about the personal information you have provided to us or if you would like to request correction or deletion where applicable.

Contact Us

If you have questions or concerns regarding this Privacy Policy, you can contact us:

RDR Service Experts
Phone / WhatsApp: 09345444816
Email: rdrserviceexperts@gmail.com

Policy Updates

We may update this Privacy Policy when necessary to reflect changes in our services, website practices or applicable requirements.

Any updated version will be published on this page with a revised “Last Updated” date.

RDR Service Experts
Tamil Nadu – Selected Service Areas